FAQs

We bake with human-grade ingredients in small batches, and color our icing naturally with vegan food colors. [Owner: a sentence about your base recipe — flours, peanut butter, pumpkin, etc.]

Yes! We offer nut-free options. [Owner: how customers can spot them, e.g. “look for ‘nut-free’ in the description”]

Tell us about any allergies in the notes of a custom order and we’ll work around them where we can. Please always check ingredients for your pup’s allergies, and supervise treat time.

[Owner: shelf life and storage — e.g. “Bones keep 2 weeks in an airtight container; pupcakes are best within 3 days, refrigerated.”]

Our treats are made for dogs. They’re made with human-grade ingredients, but they’re baked for pups!

Treats from the shop need a couple of days of notice so we can bake them fresh. Custom orders need about a week.

Yes — choose a pickup day and time at checkout.

We hand-deliver to nearby ZIP codes — enter yours at checkout to check.

Yes, we ship most of our treats. Frosted treats like pupcakes travel best by pickup or local delivery, so they can’t be shipped.

Tell us your idea on the Custom Orders page. We’ll design something for your pup and email you a quote with a secure payment link. Once it’s paid, we start baking!

Checkout is handled securely by Stripe — we never see your card details. Custom orders are paid through the link in your quote email.

[Owner: your change, cancellation and refund policy]